Introduction At ShilajitDubai.ae (Vital Heritage), we are committed to maintaining the trust and confidence of our visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you purchase our Shilajeet products or interact with our website.

Information We Collect

When you visit our site or place an order, we collect specific information to ensure a smooth experience:

• Personal Details: Name, email address, and phone number for order updates.
• Delivery Data: Your physical address in Dubai, Abu Dhabi, Sharjah, or other Emirates to facilitate logistics.
• Payment Information: Details required to process your transaction (we do not store full credit card details on our servers).
• Technical Data: IP address, browser type, and cookies to improve website functionality and SEO.

How We Use Your Information Your data is used specifically to:

• Process and fulfill your Shilajit orders.
• Coordinate with our courier partners via WhatsApp or phone for delivery.
• Send order confirmations and occasional wellness updates (you may opt-out at any time).
• Improve our website performance and customer service.

Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We only share necessary data with trusted third parties required to run our business:

• Logistics Partners: To deliver your package to your doorstep.
• Payment Processors: To securely handle transactions.
• Analytical Tools: Such as Google Analytics, to understand how users interact with our site.

Cookies

Our website uses cookies to enhance your browsing experience, remember your cart items, and provide personalized content. You can choose to disable cookies through your browser settings, though this may affect certain features of the site.

Data Security

We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

Your Rights

You have the right to access, correct, or request the deletion of your personal data. If you wish to exercise these rights, please contact us at info@shilajitdubai.ae.

Changes to This Policy Vital Heritage reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Your privacy is as vital to us as your health. We are committed to transparency and security, ensuring your personal journey with Vital Heritage remains private and protected.